For Microsoft Representatives

How to respond when customers ask about Schweber Law Group collection notices

When a customer asks: "Is this notice legitimate?"

Schweber Law Group is Microsoft's authorized legal representative for accounts receivable recovery. You can confirm this to customers and provide them with verification information.

Suggested Response Template

We can confirm that Schweber Law Group is Microsoft's authorized legal representative for outstanding account balances. Schweber Law Group is a licensed law firm based in New York: • Attorney: Matthew Schweber (NY Bar #2682276) • Address: 122 East 42nd Street, 4th Floor, New York, NY 10168 • Phone: +1 332-455-0049 • Email: notice@schweber-law.com You can verify their credentials on the New York State Bar website or visit schweberlawgroup.com for more information.

Key Points to Remember

• Schweber Law Group is a legitimate, licensed New York law firm
• They are authorized by Microsoft to collect outstanding balances
• Customers can verify at the NY State Bar website (Attorney #2682276)
• All payments should be made through the secure Debtor Portal, not over the phone

Debtor Verification Page: Direct customers to schweberlawgroup.com/microsoft-verification for FAQ and verification information.